Frequently Asked Questions
How do I register for programs?
Go to Programs. Select your program, complete the registration form and proceed to payment online. Visa and Mastercard are accepted for online payment. Payment by cheque will be accepted at NSC office within 3 business days of registration.
How do I pay by cheque?
If you would like to pay for your courses by cheque, please complete your registration online, and then follow these step-by-step instructions to proceed through payment.
How do I add After Sail after I have already registered?
If you have forgotten to purchase After Sail during course registration, you can add it by logging in to your NSC Courses account under the courses tab. Click here for step-by-step instructions!
How do I authorize my child to sign themselves out?
If you would like to allow your child to sign themselves in and out of our programs without an authorized adult, you can do so by notifying their coaches or the Sailing School Office.
What is the refund policy?
- No refunds will be given after the start date.
- An administration fee of $50 will be charged for all cancellations.
- For cancellations prior to 30 days before the session start date, a refund minus the administration fee will be given.
- For cancellations within 30 days of session start date, a refund minus the administration fee will be given when that position is filled and paid by another student.
- NSC reserves the right to cancel sessions with a full refund if minimum registration levels are not met. NSC will try to accommodate the participant in another session at the appropriate skill level on the same dates if possible.
What memberships are eligible for the NSC member discount?
All NSC membership categories are now eligable for the NSC member discount on youth sailing courses. Be sure to enter your valid and current membership number into your profile when registering for youth courses to become eligible for the discount.
To learn more about NSC memberships, or to join as a new member please contact the NSC main office.
What ages are the students?
Students range from 6-17 years of age. Specific age recommendations are listed under Courses.
What times does the school run?
Monday to Friday 9:00am to 4:00pm
If children cannot be picked up by 4:00pm, each child should be registered in the After Sail program. This extends pickup to 6:00pm. Children are supervised by After Sail staff. After Sail is an additional service which can be purchased at time of registration.
What should I bring?
Life jacket, hat, sunglasses, nut-free lunch, bathing suit, sunscreen, water bottle, change of clothes, rain jacket, towels, sun shirt/rash guard and a warm sweater.
All sailors must wear closed toed shoes – no sandals allowed. Old running shoes or water shoes are perfect.
*A note about personal property
Sailors are responsible for the care of their personal items. We suggest that unnecessary items, or any valuables be left at home. Please label all personal items. NSC is not responsible for lost or stolen property.
We encourage students return all belongings to their bag when they are finished with them as this keeps our environment tidy.
Any found items are placed in our Lost & Found bins, and will be kept until the end of the sailing season – any unclaimed items will be donated. We encourage everyone to look through our Lost & Found bins before the end of their session.
Is lunch provided?
Students need to bring their own nut free lunch daily.
What is a typical day?
Our goal is to provide an enjoyable, safe, learning adventure for every participant. Sailors begin the day by rigging their boats on arrival in preparation for lessons on shore and on the water. Instructors mix in lots of fun activities throughout the week to foster teamwork and camaraderie. The students sail mornings and afternoons with a 1 hour break for lunch. Boats are de-rigged before heading home.
Are there any Sign In & Out procedures?
Yes! Every sailor must sign in, and be signed out each day. If you’d like an additional person to be able to pick up your child, please let the instructor know as well as the Sailing School Office. We ask that sailors who have to leave the Sailing School early or arrive late, present a written note from their parent or guardian to the Sailing School Office and their instructor.
Please note that staff are not responsible for program participants who leave their group without permission, or who remain at NSC after program hours.
What about bad weather?
Sometimes it’s too windy, there’s no wind or a summer storm is brewing. There are many options to keep the sailor engaged from other outdoor activities, games, indoor lessons or even a movie.
What is Adventure Camp and Discovery Camp?
These new camps offer students an opportunity for kids to learn and grow by doing a variety of activities both on land and on the water. While not tied to the CANSail programs, all previous FAQs still apply. Click here to learn more.
What is Monday Night Racing?
Just for fun weekly races in O’Pen BICs introduce young sailors to racing. A great way to practice sailing and learn racing tactics, students can participate each Monday evening during the summer. Races begin at 6:00pm. Participants must be currently enrolled in CANSail 1 or in CANSail 2. Our instructors volunteer their time to support this program. To reserve a boat call the sailing school at 613 828-1081. Minimum 6 participants required for program to run max 12. Must call by the Friday before to book your spot.
What is CANSail?
CANSail is the Sail Canada’s new national training curriculum and format introduced in 2012.
- CANSail 1 & 2 – previously White Sail 1, 2, 3
- CANSail 3 & 4 – previously Bronze Sail 4, 5
- CANSail 5 & 6 – previously Silver, Gold
What is Sail Canada?
Sail Canada is the national governing body for sailing. Previously known as the CYA (Canadian Yachting Association), Sail Canada works with provincial sailing associations to help govern and promote the sport of sailing. Visit sailing.ca for more information.
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